What is Mobile Number Portability?
Mobile Number Portability (MNP) is a service offered by all mobile service providers that allows you to switch over to another service provider while retaining your existing mobile phone number. So now you can join the exciting world of Vodafone keeping the number you’ve always had.
How will you benefit from MNP?
You are free to choose a new mobile service provider without having to change to a new number. You don’t have to notify friends/ family and associates about your new operator when you move to Vodafone or any other operator. Just use your phone like you always do.
What is porting of numbers ?
Porting of numbers is the actual switching of a mobile operator/ mobile service provider without having to change one’s mobile number. However, only active mobile numbers can be ported, so you do not have your number disconnected before porting.
What are the charges for porting a number to Vodafone?
The charges are Rs 19.
How long does it take to port a number?
The entire process of porting takes approximately 6 days. The exceptions are J&K, Assam & the North Eastern regions where it will take 10 days from the receipt of porting clearance from the donor operator (operator that you are leaving)
What do I need to keep in mind before joining/porting to Vodafone?
Postpaid customers cannot port in/out if they have overdue bills. All existing credit available to Prepaid customers will expire upon successful porting and will not be carried forward. Call charges, plans and VAS offered by Vodafone may differ from that offered by your earlier service provider.
When can I make a porting request?
You are eligible to make a porting request if you have: An active connection that is at least 90 days old (as counted from the date of new activation or the last port date) No payments outstanding to the donor operator (operator that you are leaving) No requests pending for change of ownership of the number
What documents must a Prepaid/Postpaid customer submit while making a port in request to Vodafone?
The customer will have to submit the same documents as any new customer. These include the Vodafone Customer agreement form (CAF). You will also need a self-attested photograph and an address proof with your signature.
Where can I find a Vodafone MNP form?
MNP forms will be available along with the CAF/CIF form at all Vodafone Stores and channel partner outlets.
Can Prepaid subscribers port their numbers?
Yes, they can. Existing Prepaid subscribers can request either Prepaid or Postpaid services with the recipient operator. The same is the case with Postpaid.
Can numbers be ported across circles?
No, porting is only available within each circle.
Can a landline number be ported?
No.
Can a single employee series of corporate number be ported out?
Yes, as long as the employee submits an approval from the authorised signatory to the donor operator and it is also subject to meeting the porting criteria for the entire account.
Mobile Number Portability (MNP) is a service offered by all mobile service providers that allows you to switch over to another service provider while retaining your existing mobile phone number. So now you can join the exciting world of Vodafone keeping the number you’ve always had.
How will you benefit from MNP?
You are free to choose a new mobile service provider without having to change to a new number. You don’t have to notify friends/ family and associates about your new operator when you move to Vodafone or any other operator. Just use your phone like you always do.
What is porting of numbers ?
Porting of numbers is the actual switching of a mobile operator/ mobile service provider without having to change one’s mobile number. However, only active mobile numbers can be ported, so you do not have your number disconnected before porting.
What are the charges for porting a number to Vodafone?
The charges are Rs 19.
How long does it take to port a number?
The entire process of porting takes approximately 6 days. The exceptions are J&K, Assam & the North Eastern regions where it will take 10 days from the receipt of porting clearance from the donor operator (operator that you are leaving)
What do I need to keep in mind before joining/porting to Vodafone?
Postpaid customers cannot port in/out if they have overdue bills. All existing credit available to Prepaid customers will expire upon successful porting and will not be carried forward. Call charges, plans and VAS offered by Vodafone may differ from that offered by your earlier service provider.
When can I make a porting request?
You are eligible to make a porting request if you have: An active connection that is at least 90 days old (as counted from the date of new activation or the last port date) No payments outstanding to the donor operator (operator that you are leaving) No requests pending for change of ownership of the number
What documents must a Prepaid/Postpaid customer submit while making a port in request to Vodafone?
The customer will have to submit the same documents as any new customer. These include the Vodafone Customer agreement form (CAF). You will also need a self-attested photograph and an address proof with your signature.
Where can I find a Vodafone MNP form?
MNP forms will be available along with the CAF/CIF form at all Vodafone Stores and channel partner outlets.
Can Prepaid subscribers port their numbers?
Yes, they can. Existing Prepaid subscribers can request either Prepaid or Postpaid services with the recipient operator. The same is the case with Postpaid.
Can numbers be ported across circles?
No, porting is only available within each circle.
Can a landline number be ported?
No.
Can a single employee series of corporate number be ported out?
Yes, as long as the employee submits an approval from the authorised signatory to the donor operator and it is also subject to meeting the porting criteria for the entire account.
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